The products purchased in our online store will be sent to the address you indicate during your purchase in Spain, Germany, Belgium, the Netherlands, Luxembourg, the United Kingdom, Italy and France. Through the DHL company for shipments in Spain, and through the DHL, UPS, FedEx or TNT companies for shipments outside of Spain.
The usual delivery times for products in stock are:
Spain Peninsula > 24-48 hours
Balearic Islands, Ceuta and Melilla > 48 hours
Canary Islands > 5-7 days
Germany, Belgium, Netherlands, Luxembourg, United Kingdom, Italy, France > 3-5 days
If a product is not in stock, it will be indicated in the product information, with delivery times between 5-7 days.
For more information on delivery times, please access the "General Sales Conditions" or contact us.
The transport costs will be indicated at the time of making the purchase depending on the place of delivery and the merchandise to be sent, being free for all purchases over €450 in Spain and the Balearic Islands, and from €800 for other areas.
All products are shipped in perfect condition. If a merchandise has the slightest trace of impact on the package or on the product (holes, crush marks, etc.), it may have been damaged during transport. To avoid problems in the return, it is important, as appropriate, to reject the package and/or notify both us and the logistics company on the same day of delivery or the first business day after delivery, so that we can send an identical product. without any charge.
For more information on these conditions, on how to proceed, or for any other problem that may have arisen during delivery, please access the "General Conditions of Sale" or contact us.
